Attention, information on the service of painting parts.
In most cases, we paint our parts at our authorized dealers. Parts are painted according to the paint code. According to the paint code, it merges, so to speak, “base color”. In most cases of painting our parts, tinting by the hatch is not required, the parts coincide in 95% of orders, sometimes there are slight differences in shades with the car. But there is also a small percentage left when the base color is very different from the shade of the car. If you have any doubts about this painting according to the paint code, then I ask you to consult with our managers or do tinting according to the car door.
Delivery is carried out by Regular Mail Post Services, EMS and DHL courier service.
Cost and payment of delivery
Every item has its fixed price of delivery to different countries. But if you decided to order several parts on your vehicle or make for example club purchase, order with your friends we can estimate for you a combined delivery.The matter is that some items can be packed together in one package. In this case the cost of delivery will decline notably. For billing please, contact us by E-mail, iMessage, Viber, WhatsApp or Telegram at number +79276123711
All items are shipped parcels, by EMS Post (priority shipping with tracking), Avia Mail Post (with tracking), Mail Post (with tracking), and DHL Express courier service.
Please allow 2-5 business days for order processing. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you. Processing time should be added to the total delivery time.
Orders made on Saturday, Sunday, Holidays in our country (Russia) will be processed on the next working day.
Combined Shipping discount may be offered. Please feel free to contact us for combined shipping discount. To qualify for the discount, one full payment must be made for combined items
In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.
We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case you will be provided with two or more tracking numbers.
Delivery time also depends on the customs of the destination. Import duties, taxes, and charges are not included to the item price or shipping cost. The customer is responsible for all customs fees should this happen.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
* Business days
** Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. These countries include Algeria, Tunisia, Albania, Kosovo and some others. We are sorry for this temporary inconvenience.
*** For some countries, complex post logistics with transit countries(points) Is used, delivery time may increase to 60 days(for example, Peru, Brazil, Brunei, Darussalam and other...)
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.